> For the complete documentation index, see [llms.txt](https://avatar-social.gitbook.io/bkindness/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://avatar-social.gitbook.io/bkindness/knowledge-base/business-faq.md).

# Business FAQ

### 🛍️ For Businesses

<details>

<summary><strong>1. How does BKINDNESS help my business grow?</strong></summary>

BKINDNESS helps your business attract new foot traffic and boost brand engagement through real-time location-based offers. By placing your promotions inside digital chests, you connect with users when they’re nearby and ready to interact with your store — both physically and emotionally.

</details>

<details>

<summary><strong>2. What types of promotions can I offer?</strong></summary>

You can offer:\
\- Fixed or percentage discounts\
\- Free trials or product samples\
\- Experiences (e.g., free coffee tastings)\
\- Raffle entries\
\- Special limited-time events or campaigns

</details>

<details>

<summary><strong>3. Is there a limit to how many users can unlock my offer?</strong></summary>

No, you set the daily or total cap for each offer. This gives you full control over stock, budget, and exposure levels.

</details>

<details>

<summary><strong>4. How do I track campaign performance?</strong></summary>

Through the business dashboard, you can monitor:\
\- Number of chest openings\
\- Redemptions\
\- Store visits\
\- Customer feedback\
\- Return rates and interactions

</details>

<details>

<summary><strong>5. What is the pricing structure for businesses?</strong></summary>

BKINDNESS offers:\
\- A Free Plan with limited monthly campaigns\
\- Premium Plans with advanced analytics, priority placement, and customizable offers\
\- Optional sponsored placements or "boosts" to increase exposure

</details>

<details>

<summary><strong>6. Can I create raffles for my customers?</strong></summary>

Yes. Each business can launch brand-specific raffles. Users who interact with your offers during the week automatically collect entries. Raffles help generate excitement, increase return visits, and build stronger brand recall.

</details>

<details>

<summary><strong>7. Can I customize my store's page or profile?</strong></summary>

Absolutely. You can:\
\- Upload your logo, banners, and brand colors\
\- Add descriptions, operating hours, links, and images\
\- Set up multiple store branches or campaigns

</details>

<details>

<summary><strong>8. Do I need any hardware or installation?</strong></summary>

No hardware required. All campaign creation, editing, and tracking happens via your Business Dashboard. The platform is fully web-based and mobile-friendly.

</details>


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