Business FAQ

🛍️ For Businesses

1. How does BKINDNESS help my business grow?

BKINDNESS helps your business attract new foot traffic and boost brand engagement through real-time location-based offers. By placing your promotions inside digital chests, you connect with users when they’re nearby and ready to interact with your store — both physically and emotionally.

2. What types of promotions can I offer?

You can offer: - Fixed or percentage discounts - Free trials or product samples - Experiences (e.g., free coffee tastings) - Raffle entries - Special limited-time events or campaigns

3. Is there a limit to how many users can unlock my offer?

No, you set the daily or total cap for each offer. This gives you full control over stock, budget, and exposure levels.

4. How do I track campaign performance?

Through the business dashboard, you can monitor: - Number of chest openings - Redemptions - Store visits - Customer feedback - Return rates and interactions

5. What is the pricing structure for businesses?

BKINDNESS offers: - A Free Plan with limited monthly campaigns - Premium Plans with advanced analytics, priority placement, and customizable offers - Optional sponsored placements or "boosts" to increase exposure

6. Can I create raffles for my customers?

Yes. Each business can launch brand-specific raffles. Users who interact with your offers during the week automatically collect entries. Raffles help generate excitement, increase return visits, and build stronger brand recall.

7. Can I customize my store's page or profile?

Absolutely. You can: - Upload your logo, banners, and brand colors - Add descriptions, operating hours, links, and images - Set up multiple store branches or campaigns

8. Do I need any hardware or installation?

No hardware required. All campaign creation, editing, and tracking happens via your Business Dashboard. The platform is fully web-based and mobile-friendly.